Terms of Service

Winter Holds In Effect

By purchasing a gecko/s from Lavenderlovelylizards, you are acknowledging that you have read, understood, and agree to the terms and conditions listed below.

A gecko can be put on hold for 25% of the purchase price, and is non-refundable or transferable should you decide not get the said animal. The remaining 75% must be paid in full within 30 days of when the deposit was place. A gecko will not be put on hold untill deposite has been recieved. If longer then 30days or winter holds 50% of purchase price and is non-refubdable.

Other payment plans can be arranged on a case by case basis. Any arrangements must be agreed upon in writing by both parties. Payments must be made by the agreed upon date and time! Or the gecko will be made avaliable again.

Shipping is an extra cost at the buyers expense (Shipping costs can vary) We ship through Reptile runner or Reptile Express. The geckos will arrive next business day. e.g ship out Monday and will arrive to your door on Tuesday. Send us a message to get a shipping quote. We do not ship if weather at either end is not acceptable. We will wait until the conditions are good at both ends to ensure the health of the geckos being shipped. Local delivery or pick up is welcome as well.

We are not responsible for tail loss during shipping as well as tail loss while a gecko is on hold with deposit or paid in full while waiting for shipping weather to be appropriate (waiting for the long winter to be over). Tail Loss is out of our control and happens to the best of us. Tail loss does not decrease the value of a gecko so do not ask for a refund or partial refund.

All reptiles sold at lavenderlovelylizards have a 7 day health guarantee. You are responsible for messaging us to let me know that your animal arrived safley and in good condition, pictures are preferred as well. If you fail to contact us within 1 hour of arrival time, all health guarantees are null and void. If your animal becomes sick or dies within a week, I will offer a replacement gecko or credit for purchase of another animal at lavenderlovelylizards Proof of illness and/or death is required. Health guarantees do not cover any injury sustained after arrival....ie : injury from other pets, tail loss, burns, etc. Please try to keep cats away from gecko enclosures, as they are responsible for many gecko deaths. We are not responsible for any delays or other issues caused by the carrier.

Geckos sold as Male or Female are guaranteed to be those sexes. Geckos sold as Probable Male or Female are not guaranteed. They are based on my best guess at pore visibility and scale shape aslo weight.

SUMMER TOS
Extra add on.

Local gecko pick ups:

Due to hot temperatures I am not responsible for any possible deaths during transportation from a pick up. Please use caution if you choose to pick up on a hot day when having the AC on in your car and not leaving the gecko in the car if you need to run errands ect. My geckos are healthy and well established as you see at the time of pick up.. any mistakes made by you during the transportation is not my responsiblity to refund or replace. I hatch and raise these geckos and care for them so it actually pains me to hear of any loss during transportation.. putting the AC on high can result in fast stress from drastic temperature change and cause possible seizures leading to death...

SHIPMENTS:

I prefer not to ship any gecko during heat waves. DOAs will not be refunded but I will offer a replacement of equal value or credit towards your next purchase if a replacement is not available. (This has never happened in my experience thus far)
If there is any delay in shipments please know this is out of my control but they are packed carefully and prepared incase of this happening which is a rare occurence and again there has never been any DOAs thus far

Reptile Habitat Simulation